MWEB - Worst service!!

I’ve sitting on the phone the whole day I’ve finished all my airtime!!! This service is shocking!!! We had the Vumatel guys here to install to the CPE, it has been installed and activated. I then had to call Mweb to confirm the activation of Vuma line. I was told they did not have the object number so I gave it to them after struggling myself , I was assured the internet would’ve been activated by Friday last week the LATEST. It is now Tuesday and both my wife and I work from home and we can to wait any longer. This is unacceptable!!

We have wasted over R300 on airtime trying to call in to get help, now when we call in our calls are just rejected before it even gets to the ringtone... Its absolutley disgusting!! Basic customer service!!!The fact that I needed to call MWEB and Vumatel to make sure they are doing they're jobs is shocking!! This is not for the client to run after the provider. Your BASIC requirement is to fulfill a ticket!!!!!