CC
Charlie C
1 reviews | Active since Sept 2017
04 Mar 2026, 16:04
MWEB WORST NIGHTMARE
this company they care less about their client, i paid twice in a month they still they disconnected my services n m working with network.their quick to bill.
,when i call they wil say u r a caller number 20 for 30min waiting , whattsap chart no1 answer, their online chart no 1 is reponding , this company i regret y i subscribe with them.
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
04 Mar 2026, 16:48Hi Charlie, thank you for bringing this to our attention. We understand how frustrating it is to experience service disconnections and delays in assistance, especially after making payments. To ensure your concerns are addressed securely and promptly, please email *** with your review details, any relevant screenshots, and your registered email address. Our team will review your case and respond as quickly as possible, typically within 24 hours. U^
Best regards,
Mweb's reply04 Mar 2026, 16:48
Official
Hi Charlie, thank you for bringing this to our attention. We understand how frustrating it is to experience service disconnections and delays in assistance, especially after making payments. To ensure your concerns are addressed securely and promptly, please email *** with your review details, any relevant screenshots, and your registered email address. Our team will review your case and respond as quickly as possible, typically within 24 hours. U^
Best regards,
Mweb's replyOfficial
04 Mar 2026, 16:48Hi Charlie, thank you for bringing this to our attention. We understand how frustrating it is to experience service disconnections and delays in assistance, especially after making payments. To ensure your concerns are addressed securely and promptly, please email *** with your review details, any relevant screenshots, and your registered email address. Our team will review your case and respond as quickly as possible, typically within 24 hours. U^
Best regards,
Mweb's reply04 Mar 2026, 16:48
Official
Hi Charlie, thank you for bringing this to our attention. We understand how frustrating it is to experience service disconnections and delays in assistance, especially after making payments. To ensure your concerns are addressed securely and promptly, please email *** with your review details, any relevant screenshots, and your registered email address. Our team will review your case and respond as quickly as possible, typically within 24 hours. U^
Best regards,
Mweb's replyOfficial
04 Mar 2026, 16:52Hi Charlie
Thank you for sharing your experience. We understand how frustrating it must be to have your services disconnected despite making payment, and to face long waiting times when trying to reach support. That is not the level of service we aim to provide, and your concerns are important to us.
We’ve escalated your case to our Billing Team, who will reach out to you directly to provide clarity on your billing and assist with resolving the account suspension. Their goal is to ensure your account is accurately updated and your services are reinstated without further delays.
We appreciate you bringing this to our attention and giving us the opportunity to address it properly. T^
Thank you for sharing your experience. We understand how frustrating it must be to have your services disconnected despite making payment, and to face long waiting times when trying to reach support. That is not the level of service we aim to provide, and your concerns are important to us.
We’ve escalated your case to our Billing Team, who will reach out to you directly to provide clarity on your billing and assist with resolving the account suspension. Their goal is to ensure your account is accurately updated and your services are reinstated without further delays.
We appreciate you bringing this to our attention and giving us the opportunity to address it properly. T^
Best regards,
Mweb's reply04 Mar 2026, 16:52
Official
Hi Charlie
Thank you for sharing your experience. We understand how frustrating it must be to have your services disconnected despite making payment, and to face long waiting times when trying to reach support. That is not the level of service we aim to provide, and your concerns are important to us.
We’ve escalated your case to our Billing Team, who will reach out to you directly to provide clarity on your billing and assist with resolving the account suspension. Their goal is to ensure your account is accurately updated and your services are reinstated without further delays.
We appreciate you bringing this to our attention and giving us the opportunity to address it properly. T^
Thank you for sharing your experience. We understand how frustrating it must be to have your services disconnected despite making payment, and to face long waiting times when trying to reach support. That is not the level of service we aim to provide, and your concerns are important to us.
We’ve escalated your case to our Billing Team, who will reach out to you directly to provide clarity on your billing and assist with resolving the account suspension. Their goal is to ensure your account is accurately updated and your services are reinstated without further delays.
We appreciate you bringing this to our attention and giving us the opportunity to address it properly. T^
Best regards,