MWEB worst internet provider and worst customer service.

I have been struggling with my internet since it was installed on the 30th August 2021. I called them the 31st August 2021 to the 2nd September 2021, got no feedback, always empty promises. Called them again 6-8 September 2021 and still no feedback. On the 9th September 2021 I emailed their complaints department who sent a lousy email saying Vuma is busy with the issue and a consultant from Mweb will contact me with feedback, I never received feedback from them. The worst customer service and my upfront payment was good enough but look at the *** I must deal with. Yesterday, 13 September 2021, I emailed the sales consultant that assist me in the beginning of the contract to ask ask if she can assist me with cancellation and I got no feedback from her. Today, 14 September 2021, we have no internet access at all. I have so angry because I had to buy data again in order to access my work. They never give feedback and they literally don't care about customer service.