MWEB Worst Customer Service

I have been struggling my internet connection with no help for about two months, I then Decided to leave MWeb and one of the retention specialists suggested that I move from Telkom to mtn LTE instead of terminating my contract. I then switched to MTN LTE To this day I have no connection,either on the Telkom or MTN LTE and I am unable to work because neither is working. I have been making numerous calls, only to get cut off with no assistance. I’m always advised that It’s being escalated but with no assistance.