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Christine C

1 reviews | Active since Mar 2018

15 Mar 2018, 19:22

Mweb - worst company ever!

Absolutely the worst service. Dreadful salesman - Elmar Stoffels, activated my account after telling him I wasn't going ahead. The call centre keeps passing the buck and still the money goes out of my account - they haven't even provided a router for the internet. Never ever sign anything with this company. I have been fighting this for over a month!

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Replies (1)
Mweb
Mweb's reply20 Mar 2018, 14:08
Official

Good day Christine

Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.

As per your discussion with our Customer service consultant, this matter has now been addressed and escalated.

We will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services