MWEB WORST Client Service Provider - NO CLIENT SERVICE

Be Forwarned!! MWEB lacks serious client service delivery. Have had a query since October last year for slow speeds (LTE) and to date they are not resolving it. I have asked numerous times that management contact me but they just block and couldnt BOTHER to call their clients. Put it this way, they DO NOT have a customer service strategy and clearly management DOES NOT exist. They avoid and evade any attempt to credit their customers for the times DAILY that this is ongoing (2.5hrs per day x 30days is 90hours of pretty much useless time), multiply that by 3 months (Nov, Dec and Jan as it already started in February) and its like i DO NOT EXIST. So if you want a great service provider that DOES amazing customer service DO NOT use MWEB!!!!! Ignore this message at your own peril