Mweb will waste your money and time stay away

Mweb has absolutely no idea how important it is for a client with a query to be able easily contact MWEB via telephone, email or online. I understand we are currently all suffering through this pandemic and your call Centre may be short staffed however I don't expect to hold for one of your agents for over 30 minutes while some annoying guy keeps reassuring me that my call will be answered shortly. No, it won't be answered shortly.

After that failure I thought, Let me try logging in online and sending my query (as well as new complaint of useless telephone 'service') however I would've rather waited until my airtime ran out than try and log a query as your system keeps logging me out saying my session has expired. How can my session expire if I haven't even been online for 2 minutes? Pathetic.

So, if anyone is reading this because I highly doubt MWEB will, please do yourself a favor and simply find another service provider. You don't need to work yourself up trying to contact a company that clearly does not care about the needs of their customers.