Mweb WiFi issues within 1 week of signing service
<p>Less than a week ago we got our internet connection through Mweb and already I am having WiFi connectivity issues. </p> <p>Please sort this out as I need internet access to do important work related tasks and thus this is a serious invonvenience. I chose Mweb as we heard many good things via word of mouth but I am disappointed thus far as I've had to reset my modem numerous times just to be able to get online to post this review. </p> <p>If a technician could contact me to rectify this error that'd be great.</p>
I received a response from MWeb this morning and am happy with the outcome and I hope this probkem does not persist. Thank you MWeb
I received a response from MWeb this morning and am happy with the outcome and I hope this probkem does not persist. Thank you MWeb
Good Day Dean
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
Your account seems to be stable now and he has provided you feedback regarding the information retrieved.
Tested the line readings and they also seem fine at the moment.
We have provided you a contact email addresses in order for you to make contact with us, if the issue re-occurs.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Good Day Dean
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
Your account seems to be stable now and he has provided you feedback regarding the information retrieved.
Tested the line readings and they also seem fine at the moment.
We have provided you a contact email addresses in order for you to make contact with us, if the issue re-occurs.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services