Mweb "What service??"

Interesting that after a couple of years using Mweb internet services how poorly I am being treated by technical department "if you get hold of someone". When I cancelled my services with Mweb, I was not informed that I need to migrate the telkom line back to Telkom in order to cancel the telkom services resulting in me having to pay another two month telkom fees for a service I won't use. I contacted Mweb technical dep. to get this sorted out and instructed them to migrate my telkom line back to telkom at the end of March because I paid for March as my one month calendar month notice. But NO, Mweb decided that they will to it in the middle of March and now I sit without internet connection at my home office. Contact Mweb again and they now blame sales department, they put me through to sales department because now it is my problem and I need to sort it out with them. Being on hold for almost 20 min, I eventually gave up and pressed the red button on my mobile phone for which I have to also pay additional to this. May I never be in a situation where I will be forced to use Mweb again because what they market themselves to be is not fact. I paid for services to Mweb and now I am without that service and they couldn't care less.