1 reviews | Active since Mar 2009
1. Mweb ignores my email query for sales to contact me re a new product 2. The only Call Centre line for tech support is an expensive 087 number. They keep you on hold for ages. Agents are rude and unhelpful. 3. Request a specialist callback - agent gives a time- take it or leave it. Not, when would you, a valued client, be available for a callback.
The "service" at Mweb is getting worse and worse by the year. I'm so sick of this poor standard of "support" /"customer care" from Mweb. They act as if they are doing us a favour, when in fact, we are paying high monthly premiums for the service they are supposed to provide.
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