MWEB what a joke!!
Contracted for uncapped 20Mb fibre line, the only part Mweb have managed to get right is the billing, I have already been billed but the line is not configured or working. Shocking service - definitely would NOT recommend Mweb!!
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
11 Apr 2018, 13:06Good afternoon Tony
Thank you for taking the time to bring this matter to our attention.
We're really sorry to read of the experience you have had to ensure and would like to assist in getting it resolved for you.
As discussed with our client service representative, this matter has been addressed and brought to the attention of the relevant persons.
The team will be following up on what has transpired thus far and will remain in contact with you going forward, until this matter is resolved.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply11 Apr 2018, 13:06
Official
Good afternoon Tony
Thank you for taking the time to bring this matter to our attention.
We're really sorry to read of the experience you have had to ensure and would like to assist in getting it resolved for you.
As discussed with our client service representative, this matter has been addressed and brought to the attention of the relevant persons.
The team will be following up on what has transpired thus far and will remain in contact with you going forward, until this matter is resolved.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,