MWEB - what a horrible company

<p>I recently upgraded my home to fibre, 100mbs service for the sole intention of being able to stream my movies from providers such as Netflix. I must point out I do not use torrents. I am so frustrated as the mine itself seems to be working but mweb must be throttling my line although they do not admit this. I can't even open some simple websites with my fancy service although when I test the line I get 85mbs.</p> <p> </p> <p>When I called yesterday at 11.55am I was first transferred from pillar to post till I encountered a passive sggressive rep whose sole intention was to not service me. I then proceeded to explain that myself and two other people would be leaving mweb on Monday and of course she did not care. </p> <p>Subsequently I explained that should enough people leave mweb, which if they experience similar problems to me I recommend they should, then maybe she would be out of a job. I suggested she try help me but instead of taking my suggestion as motivation to work she decided to say I was now being personal with her, attacking her job. Really?? People like that should be fired. As it is i am unhappy with mweb and she only adds fuel to the fire. </p> <p> </p> <p>Mweb my username is ********** 2</p> <p>Listen to the recording </p> <p>See how she then transfers my call to her 'manager' and 30 minutes later this same woman answers my call again. </p> <p> </p> <p>I am without service. I pay you for what? </p> <p> </p> <p>You should be ashamed of yourselves.</p> <p> </p> <p>Yours in Disgust </p> <p> </p> <p>I urge everyone not to allow mweb to take many thousands of Rands each month and in return give us nothing.</p>