Mweb website hosting service is pathetic

It has been more than 6 weeks since my company website hosted by Mweb has been down.

The obvious first step is to call Mweb for assistance and I was informed that they have updated some software and therefor the reason the website is down.

I could not find any correspondence informing me about this upgrade (but this is not the main issue).

The issue is that Mweb is pointing the finger to my web designer and the web designer is pointing finger at Mweb.

Mweb is the company hosting my company website and should give me proper advice and solutions, which to date I have not received.

I am paying for the hosting of my website and still my website is down.

I will certainly move to a different website host.