Mweb: we're happy if you aren't

I moved in march, like humans do, and requested Mweb to migrate my line to my new home (seeing as I grossly overpay them to 'manage my line'). I received an SMS that informed me, rather unceremoniously, that my service will be discontinued on 23 March.<br> <br> Okay dokes, I'm sure I will be contacted any day now to arrange installation of my shiny new line in my shiny new home. But..... I wasn't. In stead, Mweb continued to deduct my hard earned money via debit order for two months. No quid pro quo, NOTHING! <br> <br> I called Mweb call centre and Crishan informed me that I had previously been 'given the wrong advice'. Employee of the month award pending. I was told to send a cancellation request. So I did. So I received a nice little email from *employee's name ommitted* informing me that I have to make two double backflips through Mweb's imaginary hoops, pay another month's worth of subscription fees and, bada bing bada boom, my service will be cancelled. Employee of the year award pending. Kudos on the shake down tactic Ms Clayton. <br> <br> Dear Mweb: please stop being such a # and repay me the money for services not rendered. There is a hard way to do this and I have no issues employing it.