AP
Adriaan P
1 reviews | Active since Apr 2026
16 Apr 2026, 19:14
Mweb wait till you die...
Mweb's support is never available. They just don't care even though you have been a long time client. When you phone you are always number 30+. When you try to chat to someone on their live chat, there is nobody to respond. It is terrible service.
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Mweb's replyOfficial
17 Apr 2026, 08:14Morning Adriaan. Thank you for your feedback. We understand how frustrating it is to struggle to reach support, especially as a long-standing client. That’s not the experience we aim to deliver, and your concerns are completely valid. Your feedback has been shared with the relevant teams, as improving accessibility across our support channels remains a key priority. If you’re open to it, please send us a private message with your details. We’d value the opportunity to assist you directly and ensure your query is properly addressed.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Best regards,
Mweb's reply17 Apr 2026, 08:14
Official
Morning Adriaan. Thank you for your feedback. We understand how frustrating it is to struggle to reach support, especially as a long-standing client. That’s not the experience we aim to deliver, and your concerns are completely valid. Your feedback has been shared with the relevant teams, as improving accessibility across our support channels remains a key priority. If you’re open to it, please send us a private message with your details. We’d value the opportunity to assist you directly and ensure your query is properly addressed.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Best regards,