Mweb vumatel is the worst ever!!

Mweb is a horrible internet company!!!! Because they have an outage I have been without wi-fi for 2 days!! Worst part of all is that I call in and the customer service advisor says that they are aware of the outage and a team will arrive to have a look but I am still waiting for these people and not even to mention that there is no correspondence from them whatsoever!! Here I am paying for a service where there is no transparency and honesty but let me just not pay for the wifi for 2 days then I get friggin cut off!!!!