Mweb / Vuma worst service ever

I have been a client of Mweb and Vuma for years, slipped on a payment for one day 26th Jan 2025 and was suspended. 27th Jan ran a resubmission of debit order that was successfully. Every since I have been struggling to have my services reconnect. I spent a total of 180 mins on my cell phone over the past two days to the problem resolved, with no success. Spoke to about 6 technical support people which said that the problem is not on the side but sales. Sales has to renew a voucher or something, but eventually when managed to get hold of a sales person over the two day she tells me that I should contact vuma as they should reconnect me. This after two days of back and forth message they sent internally to each other. With no one take responsibility and ownership of the problem infront of them. I contact Vima customer care after getting the number from the sales person, which went even worse, the agent rudely interrupted me will was explain the situation and said the I should contact Mweb as the fault is on there side and dropped the line. I tried calling back twice there after, but the line gets picked up and dropped again. As if they know ot was me again. I call Mweb again and technical answered again as if that is the only department that is actually active there. The lady gave another run around story that the services has been activated, I need to check my user name and password. She promised that a manager would be in contact with me within the next 30 minutes, Two hours later still no phone call , still no Internet connection, I'm ripping out the router tonight and throwing it in front of Vumas front door tomorrow. I will be getting myself a provider that wants my business. Lastly I want my money back I paid for, for the month of Feb.