BM
Bonnie M

1 reviews | Active since Oct 2017

01 Nov 2017, 19:38

MWEB useless if linked to Telkom

Unfortunately my Mweb internet line is linked to Telkom. We have not had a functioning Telkom landline for 90% of this year - leaving me without a landline or internet. I am unable to work from home, have skype calls with my family who are overseas and do anything.

0
Replies (1)
Mweb
Mweb's reply03 Nov 2017, 12:23
Official

Good day bmedeossi

Thank you for taking the time to bring this to our attention.

As discussed with our client service representative, we will be forwarding this matter to the relevant persons to address.

They will be following up on the line fault and remain in contact with you until it is resolved.

Should you have any further queries, please do not hesitate to call our contact center.

Kind regards

MWEB Client Services