AS
Anton S
1 reviews | Active since May 2015
05 May 2015, 10:44
Mweb use less
M-web service BAD VERY BAD. f you contact there call centre it takes 45 min to a hour to answer your call. I decided to move my domain to Vox and cancelled the service with M- web after they cancelled all services to us they are still keeping our domain on there name and each call the answer is the same we have done our work wait it will come right and 5 days later still no luck. one you are a client the have you on your knees and they make the proses to leave so difficult and they do not help you at any stage. after being a loyal client for more than 12 years the treatment is shocking
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Mweb's replyOfficial
08 May 2015, 16:04Hello anton700401,
Thank you for taking the time to raise your concerns.
Our customer care representative has tried calling you and was unsuccessful in his attempts to reach you.
An email has been sent providing feedback regarding the domain transfer.
The domain was successfully transferred to Vox on the 30/04/2015 and can be verified via the link provided in the email.
Please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has tried calling you and was unsuccessful in his attempts to reach you.
An email has been sent providing feedback regarding the domain transfer.
The domain was successfully transferred to Vox on the 30/04/2015 and can be verified via the link provided in the email.
Please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply08 May 2015, 16:04
Official
Hello anton700401,
Thank you for taking the time to raise your concerns.
Our customer care representative has tried calling you and was unsuccessful in his attempts to reach you.
An email has been sent providing feedback regarding the domain transfer.
The domain was successfully transferred to Vox on the 30/04/2015 and can be verified via the link provided in the email.
Please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has tried calling you and was unsuccessful in his attempts to reach you.
An email has been sent providing feedback regarding the domain transfer.
The domain was successfully transferred to Vox on the 30/04/2015 and can be verified via the link provided in the email.
Please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Best regards,