MWEB USAGE

I can not bellieve this MWEB,I am with mweb for 3 years now,last year december they have changed their system,sending out a email telling the customer that the customer do not have to do anything from their side,since january I can not see my usage,I have phoned numerous times,they had to credit my account twice now for the matter that I can not view my usage,they told me it is my fault that the usage went over,and I must phone them daily to find out where my usage is at,THAT IS ABSOLUTE nonsense,how can you tell the client that they must phone in daily to ask where their usage is at,why must I waste my airtime daily on them,the guy I spoked to now tells me that they will not credit again as it will be my fault,BUT I CAN NOT VIEW MY USAGE,he tells me they can't do anything about it,I have to phone daily,I am sure there is more customers that have the same problem,they don't want to take responsibility for their actions.

People involved are : JEANDRE KAPP & NIKKI FISHER