Mweb unprofessional/terrible services

Mweb terrible customer services. The workers are very unprofessional, they leave the customers hanging without sorting out their queries. I have been wasting so much money by buying airtime worth R500. My internet has been cut and I have been trying to sort it out from Monday and it's Thursday and they have been putting me through to many Consultants but not sorting out my problem they are wasting my time. They are going to lose alot of customers due to their unprofessional and bad services.