Mweb - unprofessional, inept, financial bullies

We have been struggling with Mweb for 4 months now. We migrated our fibre from another service provider to Mweb, the other service provider had a notice period so we gave them a date in the future to install. They arrived early to install the router but Technician said "all was good don't worry migration will happen on the right date". Unfortunately, billing started immediately but the migration did not. In fact, the migration has still not happened 4 months later. The old Service Provider is still providing the service and billing (another argument but at least we have fibre). Mweb keep trying to debit our accounts for services they have never provided and are now threatening ridiculous cancelation changes and arrears for a contract they never started. You cannot phone anyone who can resolve anything, last call I had was to a consultant either chewing gum heavily or eating her breakfast while on my call. Very unprofessional. And ended with a very unconvincing – “I will refer to the back office to investigate”…

We just want to go somewhere else Mweb obviously have no clue….