MWEB - UNEXPLAINED LINE DROPS - DAILY FROM 3-8PM.

I pay for a 10mbps line, and every day my line goes down from 3-8 pm. Mweb has no reason for my line going down, yet my speed tests show daily that my line has only 4-5 mbps? Does one actually get reimbursed, while this happens?

Secondly, if a call drops while you are speaking to a consultant, NOBODY calls you BACK!!!! That's the efficient and affect service from MWEB.

YOUR SERVICE IS THE WORSE I HAVE HAD IN MONTHS.