ZL
Ziona L
1 reviews | Active since Nov 2013
02 Sept 2026, 20:03
Mweb uncontactable
Mweb does not answer their phone but you are always next in line.The chat does not work either. Despite so many negative reports they do not improve their service. Mweb..you are a disgrace
Helpful (0)
Replies (5)0
Replies (5)
Mweb's replyOfficial
03 Sept 2026, 08:29Hello Ziona,
We understand how frustrating it must be to struggle to get assistance when reaching out through multiple support channels. Feeling unable to get help when you need it is certainly not the experience we aim to provide. We're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look. Your feedback regarding the difficulty in reaching our support teams will be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to improving our customers experience.
Kind regards,
Mweb Team
We understand how frustrating it must be to struggle to get assistance when reaching out through multiple support channels. Feeling unable to get help when you need it is certainly not the experience we aim to provide. We're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look. Your feedback regarding the difficulty in reaching our support teams will be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to improving our customers experience.
Kind regards,
Mweb Team
Best regards,
Mweb's reply03 Sept 2026, 08:29
Official
Hello Ziona,
We understand how frustrating it must be to struggle to get assistance when reaching out through multiple support channels. Feeling unable to get help when you need it is certainly not the experience we aim to provide. We're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look. Your feedback regarding the difficulty in reaching our support teams will be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to improving our customers experience.
Kind regards,
Mweb Team
We understand how frustrating it must be to struggle to get assistance when reaching out through multiple support channels. Feeling unable to get help when you need it is certainly not the experience we aim to provide. We're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look. Your feedback regarding the difficulty in reaching our support teams will be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to improving our customers experience.
Kind regards,
Mweb Team
Best regards,
Mweb's replyOfficial
03 Sept 2026, 08:30Hello Ziona,
We understand how frustrating it must be to struggle to get assistance when reaching out through multiple support channels. Feeling unable to get help when you need it is certainly not the experience we aim to provide. We're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look. Your feedback regarding the difficulty in reaching our support teams will be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to improving our customers experience.
Kind regards,
Mweb Team
We understand how frustrating it must be to struggle to get assistance when reaching out through multiple support channels. Feeling unable to get help when you need it is certainly not the experience we aim to provide. We're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look. Your feedback regarding the difficulty in reaching our support teams will be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to improving our customers experience.
Kind regards,
Mweb Team
Best regards,
Mweb's reply03 Sept 2026, 08:30
Official
Hello Ziona,
We understand how frustrating it must be to struggle to get assistance when reaching out through multiple support channels. Feeling unable to get help when you need it is certainly not the experience we aim to provide. We're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look. Your feedback regarding the difficulty in reaching our support teams will be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to improving our customers experience.
Kind regards,
Mweb Team
We understand how frustrating it must be to struggle to get assistance when reaching out through multiple support channels. Feeling unable to get help when you need it is certainly not the experience we aim to provide. We're here to help. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look. Your feedback regarding the difficulty in reaching our support teams will be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to improving our customers experience.
Kind regards,
Mweb Team
Best regards,
ZL
Ziona L's updateReviewer Update
03 Sept 2026, 08:56my nedbank credit card statement has, for the past approximately 6 months, has been, according to Nedbank, bouncing back to them. Every month I have to call them to resend the statement which, again according to them, they send a different way. Nedbank puts the problem with my service provider.
ZL
Ziona L's update03 Sept 2026, 08:56
Reviewer Update
my nedbank credit card statement has, for the past approximately 6 months, has been, according to Nedbank, bouncing back to them. Every month I have to call them to resend the statement which, again according to them, they send a different way. Nedbank puts the problem with my service provider.
Mweb's replyOfficial
03 Sept 2026, 09:25Hello Ziona
To assist with this going forward, we have arranged a Billing support callback to allow our teams to take a closer look and guide you on the next steps directly. Billing support callback ***.
Contact: ***
Kind regards,
The Mweb Team
To assist with this going forward, we have arranged a Billing support callback to allow our teams to take a closer look and guide you on the next steps directly. Billing support callback ***.
Contact: ***
Kind regards,
The Mweb Team
Best regards,
Mweb's reply03 Sept 2026, 09:25
Official
Hello Ziona
To assist with this going forward, we have arranged a Billing support callback to allow our teams to take a closer look and guide you on the next steps directly. Billing support callback ***.
Contact: ***
Kind regards,
The Mweb Team
To assist with this going forward, we have arranged a Billing support callback to allow our teams to take a closer look and guide you on the next steps directly. Billing support callback ***.
Contact: ***
Kind regards,
The Mweb Team
Best regards,
Mweb's replyOfficial
03 Sept 2026, 09:25Hello Ziona
To assist with this going forward, we have arranged a Billing support callback to allow our teams to take a closer look and guide you on the next steps directly. Billing support callback ***.
Contact: ***
Kind regards,
The Mweb Team
To assist with this going forward, we have arranged a Billing support callback to allow our teams to take a closer look and guide you on the next steps directly. Billing support callback ***.
Contact: ***
Kind regards,
The Mweb Team
Best regards,
Mweb's reply03 Sept 2026, 09:25
Official
Hello Ziona
To assist with this going forward, we have arranged a Billing support callback to allow our teams to take a closer look and guide you on the next steps directly. Billing support callback ***.
Contact: ***
Kind regards,
The Mweb Team
To assist with this going forward, we have arranged a Billing support callback to allow our teams to take a closer look and guide you on the next steps directly. Billing support callback ***.
Contact: ***
Kind regards,
The Mweb Team
Best regards,