1 reviews | Active since May 2010
MWEB to install fibre takes 8months then they overcharge you
We got charged extra R200+ rands because apparently we had a Lan point. but how do we use the lan point without the router being delivered. Which is what the package included. Plus, we only received the username and password way afterwards.
We waited since Sept 2018 to receive the mweb guys to sort out our fibre. worse service delivery ever experienced.
Good day ChettyC
Thank you for raising this matter with us.
As discussed with our client service representative, this matter has since been addressed.
We have also received confirmation that they billing on the account will be adjusted as discussed.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services
Good day ChettyC
Thank you for raising this matter with us.
As discussed with our client service representative, this matter has since been addressed.
We have also received confirmation that they billing on the account will be adjusted as discussed.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services