Mweb- The worst ISP by far

<p>Received a router and 4MB ADSL line from MWEB two weeks ago. We specifically did not get the line through Telkom. Since the day the router was switched on we have phoned them daily because the line either drops or is extremely slow. Every time we have to sit and test the line from our laptop, they then reset the connection and we have access for a few hours. Then back to where we were. We are usually on 1.6MB, never have we reached 4MB. Every time they tell us it must be a Telkom fault. They don't have a technical team to come and sort out the mess, you have to do it yourself. The amount of money and time we have spent on the phone with MWEB is simply ridiculous. And don't try and speak to a customer services person or manager. They either do not exist or is too scared to speak to frustrated customers. I have asked them to come and remove their ******* from my house, but they don't seem to be able to do even that. Stay away from them if you want decent service, or any internet access at all!!</p>