MWEB - the worst customer service ever.

So, on 22 June 2025 I logged a change of address with Mweb, received a SMS stating my order was received and would be attended to within 14 days,

On enquiring on 2025/07/27 - I was informed that it is still being processed. order *** Lizene van der Schyff.

Yesterday I received a SMS stating order cancelled due to lack of coverage,

After numerous phone calls and a payment of almost R 800 I am still without a service or a refund.

Absolutely pathetic service from Mweb - this needs to be sorted out urgently.