RH
Robert Harrison-White
1 reviews | Active since Jan 2012
11 Sept 2026, 12:25
MWEB the very worst internet provider
This internet company is extremely poor. There is just no way you can contact them . I have written emails - sat on the phone for ages - the emails just come back - and no-one answers the phone DO NOT USE THIS COMPANY - ive been with them for a long time - nothing changes - no customer support and decidedly a dodgey show
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Mweb's replyOfficial
11 Sept 2026, 12:40Hello Robert,
We understand how frustrating it must be to make multiple attempts to get assistance and feel unsupported when you're unable to reach someone to help with your query. This is certainly not the experience we aim to provide, and your feedback regarding the accessibility of our support channels is important to us. It will be shared with our Service Quality Team for review and improvement as we remain committed to ensuring our customers receive the support and assistance they need.If your query is still outstanding, we'd appreciate the opportunity to assist. Please send us a direct message with details of the issue you're experiencing, and we'll gladly take a closer look.
Kind regards,
Mweb Team
We understand how frustrating it must be to make multiple attempts to get assistance and feel unsupported when you're unable to reach someone to help with your query. This is certainly not the experience we aim to provide, and your feedback regarding the accessibility of our support channels is important to us. It will be shared with our Service Quality Team for review and improvement as we remain committed to ensuring our customers receive the support and assistance they need.If your query is still outstanding, we'd appreciate the opportunity to assist. Please send us a direct message with details of the issue you're experiencing, and we'll gladly take a closer look.
Kind regards,
Mweb Team
Best regards,
Mweb's reply11 Sept 2026, 12:40
Official
Hello Robert,
We understand how frustrating it must be to make multiple attempts to get assistance and feel unsupported when you're unable to reach someone to help with your query. This is certainly not the experience we aim to provide, and your feedback regarding the accessibility of our support channels is important to us. It will be shared with our Service Quality Team for review and improvement as we remain committed to ensuring our customers receive the support and assistance they need.If your query is still outstanding, we'd appreciate the opportunity to assist. Please send us a direct message with details of the issue you're experiencing, and we'll gladly take a closer look.
Kind regards,
Mweb Team
We understand how frustrating it must be to make multiple attempts to get assistance and feel unsupported when you're unable to reach someone to help with your query. This is certainly not the experience we aim to provide, and your feedback regarding the accessibility of our support channels is important to us. It will be shared with our Service Quality Team for review and improvement as we remain committed to ensuring our customers receive the support and assistance they need.If your query is still outstanding, we'd appreciate the opportunity to assist. Please send us a direct message with details of the issue you're experiencing, and we'll gladly take a closer look.
Kind regards,
Mweb Team
Best regards,