MWEB THE ISP BY FAR

Daylight *******. I paid for 60Mbps up and down — what I got was garbage: barely 20/15 on a good day. Most times, it was even worse. Trying to get help? Useless. The app is a joke, and the landline support might as well not exist.

I cancelled my contract after giving the required notice — and what do you know? Mweb refuses to release the Frogfoot line. My new ISP is stuck, unable to proceed because *you* are holding the line hostage.

I’ve wasted over 90 minutes on the phone, only to be cut off or bounced around departments like it’s some sick game. No one takes responsibility. It’s clear: you don’t give a damn.

The cherry on top? Your so-called “support” is staffed by people who are either clueless, indifferent, or both. All they can do is repeat, *“Sorry to hear that”* — but there’s no sorry when you take people’s money, and definitely no sorry when you rob them blind with pathetic service.

Why are you refusing to release the line? I’m sitting without internet because of *your* incompetence. All you offer is empty apologies. Shame on you. You once had a decent reputation — now you’re nothing but a disgrace.

Congratulations, Mweb. You’ve earned the title of South Africa’s worst ISP.