MWEB Terrible to Comunicate with

Mweb surely must be one of the worst companies to communicate with I have again tried for almost an hour to speak to someone relating to my account/

On the 24th March I contacted them to cancel my subscription as the pricing of Mweb has become ridiculous. I informed the service provider that I was reversing the debit order .He then informed me that he had discussion and that he would give me a discount for three months (I have subsequently found out that this is a price on the web site) so no real discount. I informed him that I will accept this while I further investigate pricing. I informed him that I had cancelled the debit and that they can resend with the discounted price he check with the manager. I then again received a notification relating to a disconnection. And on the 4th April I did a payment which was in line with the agreement. Around the 7th a debit went through for the original price after I had done the agreed payment. I tried calling and after a long wait was transferred and cut off. Today the 11th I received another disconnection notification informing me that my account is overdue by the old amount all this even after it was agreed that this payment was for March. So I have returned two debit with the incorrect amount remove from my account and again after many minuets on the phone today again I was cut off I will below enter the two ReF Numbers MWB***2 and MWB ***1 Please get a manager to call me