MWEB+Telkom = Take your money with No service

Mweb is very happy to debit my account @ R799 Pm , I logged a fault on my ADSL 6 months ago and below is the type of replies from customer services,<br> <br> stay away ..<br> <br> On 21 Jun 2015, at 9:24 PM, [Email Removed] wrote:<br> Good day<br> <br> ADSL is a best effort service and is supp**** not free of faults. There is certain faults not in our control and congestion is something no ISP has control over.<br> <br> We are only made aware of certain line issues once brought to our attention.<br> <br> Kind regards<br> <br> Darwin Oliver<br> <br> On 21 Jun 2015, at 15:16, [Email Removed] wrote:<br> Hi Ishmail<br> <br> Thank you for the email regarding your open line fault.<br> Telkom have confirmed that your fault is linked to congestion. Our 3rd Party team will update you after 30 days.<br> <br> Please feel free to respond to this email if you require further assistance.<br> Regards<br> <br> Yasin Jones<br> <br> Subject:Re: [REF#: ***] : Complaint no 3<br> <br> Hi Rezah<br> <br> <br> Still no call, Please advise as its going on 2 weeks now...if nothing can be done about the congested exchange since Jan 2015 , I would like my money to be re-imbursed since Jan 2015 and also need to decide on cancelling the service.<br> <br> thanks Ishmail<br> <br>