FR
Fana R
1 reviews | Active since Feb 2020
19 Aug 2026, 16:33
Mweb technical support is horrible
Mweb technical support is horrible. Afton kept on chat for 45 minutes asking me irrelevant questions all just to redirect me to another department. Most useless employee ever! Would never recommend based on that alone
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Mweb's replyOfficial
19 Aug 2026, 16:43Hi Fana,
We understand your frustration with the experience you had while trying to get your service activated.We can see that an escalation has been submitted to the relevant team to assist with the activation and address the outstanding issue. We hope the team can get this resolved for you as quickly as possible.Kind regards,
The Mweb Team
We understand your frustration with the experience you had while trying to get your service activated.We can see that an escalation has been submitted to the relevant team to assist with the activation and address the outstanding issue. We hope the team can get this resolved for you as quickly as possible.Kind regards,
The Mweb Team
Best regards,
Mweb's reply19 Aug 2026, 16:43
Official
Hi Fana,
We understand your frustration with the experience you had while trying to get your service activated.We can see that an escalation has been submitted to the relevant team to assist with the activation and address the outstanding issue. We hope the team can get this resolved for you as quickly as possible.Kind regards,
The Mweb Team
We understand your frustration with the experience you had while trying to get your service activated.We can see that an escalation has been submitted to the relevant team to assist with the activation and address the outstanding issue. We hope the team can get this resolved for you as quickly as possible.Kind regards,
The Mweb Team
Best regards,