MWEB TECHNICAL SUPPORT A JOKE

My wifi went down on thursday morning so I called the technical department. They rmtalked me through reseting the router and later they found out that there was a problem with the infrastructure in our area (not well informed, I guess)

Following day I called, only ti find iut that the tecnhical guy does not want to find out how far or if the problem will be resolved soon.

Saturday morning, I received an sms stating the line had been fixed. Good. Only then I couldn't connect. I called again (and the self help or the voice prompt is not so helpful either) and I was called number 16. After 10 minutes, I realised I was caller number 13, so I carried on with my stuff. Every now and then I check the queue.

Evwntually ariund 1400, I decided I needed to get this fixed as we all depend on the internet. I called them eventually jiine the queue and was caller number 11 and after hanging on for 30 minutes, the guy tells me he cannot hear me. I shouted, used the speaker, changed to a headset, nothing helped, eventually he hung up (even though I tried asking him to call me back as I was not prepared to wait on the queue again).

After dropping my call, I then called my family and friends from tge same cellphone and to my surprise THEY COULD ALL HEAR ME!