JB
Johann B
1 reviews | Active since Nov 2011
10 Mar 2026, 18:44
MWEB technical support
Impossible to contact call centre, call centre does not answer calls, chatbot does not work, Livechat does not work, no agent ever available on this service. Thus it is impossible to get any technical support within a reasonable amount of time from MWEB
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
11 Mar 2026, 09:34Hi Johann, thank you for sharing your experience. We understand how frustrating it must be when support channels are difficult to reach, and we appreciate you bringing this to our attention. Please be assured that we are continuously working on improving our call centre, live chat, and technical support services to provide a more responsive and efficient experience for our customers. We appreciate your patience as these improvements are implemented. U^
Mweb's reply11 Mar 2026, 09:34
Official
Hi Johann, thank you for sharing your experience. We understand how frustrating it must be when support channels are difficult to reach, and we appreciate you bringing this to our attention. Please be assured that we are continuously working on improving our call centre, live chat, and technical support services to provide a more responsive and efficient experience for our customers. We appreciate your patience as these improvements are implemented. U^