MWEB Technical Services are NO GOOD!!

<p>It has now been TWO DAMN months!!! I pay for 4MB per month and I'm only able to stream 1-2MB, how pathetic.... They're supposed to be on top their game with service, sorting out telkom and technical support... Everytime I receive an sms saying your complaint has been processed. The last sms was from Telkom on 8 September 2016 they said the line has been restored reply to the sms if the system is still faulty, which it is, and rep**** NO! A guy from Telkom phoned and said a Technition will phone me to find out if it will be necessary to come out and check the line. NO ONE PHONED BACK! I run through MWEB and no one's even bothered to phone to find out if I came right or to assisit with any other problems!! Sort this out immediately, like a sent an email to mweb before, I WILL CANCEL MY SUBSCRIPSION WITHOUT PAYING PENALTY.</p>