1 reviews | Active since Mar 2011
Mweb Talk
Sometime between last year and this year my main account used to administrate my numbers and accounts has been changed to " Access Role: Read Access"
Now im unable to fully administrate my account including cancelling numbers that are associated to staff members that have left the company.
2.5Hours on the phone going through every department in Mweb did not resolve this for me. Logging tickets online did not resolve this for me. I cannot seem to find anyone that can correct this for me and the support is absolutely Horrific. If i had to provide this level of support to my clients i would lose the client and possibly my Job!
I would also like to add that if there is any ********** use on these accounts i will hold Mweb responsible as i can no longer remedy this myself.
Please Mweb get your act together!
