I
Ithabiseng
1 reviews | Active since Apr 2026
26 Apr 2026, 14:12
Mweb takes very long...
Mweb takes very long to respond telephonically or on WhatsApp
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Replies (1)
Mweb's replyOfficial
28 Apr 2026, 08:43Good morning. Ithabiseng,
Thank you for your review and for bringing your concerns to our attention. Our support on HelloPeter is available during business hours, Monday to Friday, 8am to 5pm, and we are offline on public holidays, including Freedom Day.
We recognise that delays in response can be frustrating, and your experience matters to us.
Please share your details with us via private message if you still need assistance. We are committed to taking ownership of your query and ensuring you receive the clear support and resolution you expect from Mweb.
Kind regards,
Mweb Team
Thank you for your review and for bringing your concerns to our attention. Our support on HelloPeter is available during business hours, Monday to Friday, 8am to 5pm, and we are offline on public holidays, including Freedom Day.
We recognise that delays in response can be frustrating, and your experience matters to us.
Please share your details with us via private message if you still need assistance. We are committed to taking ownership of your query and ensuring you receive the clear support and resolution you expect from Mweb.
Kind regards,
Mweb Team
Mweb's reply28 Apr 2026, 08:43
Official
Good morning. Ithabiseng,
Thank you for your review and for bringing your concerns to our attention. Our support on HelloPeter is available during business hours, Monday to Friday, 8am to 5pm, and we are offline on public holidays, including Freedom Day.
We recognise that delays in response can be frustrating, and your experience matters to us.
Please share your details with us via private message if you still need assistance. We are committed to taking ownership of your query and ensuring you receive the clear support and resolution you expect from Mweb.
Kind regards,
Mweb Team
Thank you for your review and for bringing your concerns to our attention. Our support on HelloPeter is available during business hours, Monday to Friday, 8am to 5pm, and we are offline on public holidays, including Freedom Day.
We recognise that delays in response can be frustrating, and your experience matters to us.
Please share your details with us via private message if you still need assistance. We are committed to taking ownership of your query and ensuring you receive the clear support and resolution you expect from Mweb.
Kind regards,
Mweb Team