MWEB takes no responsibility for no internet

I have had very poor internet access from MWEB. Its been going for the last 6 months. despite a new router and Telkom being in my house three times, I still have limited, unstable and intermittent internet. MWEB always blame Telkom and insist its and exchange issue ie overloaded exchange, yet I am the only one with the very poor service. I believe its a disingenuous response by MWEB and their commitment to resolve the issue is one of appea*****t rather than any true action.<br> <br> This is unacceptable as I am paying for a service and not receiving the value for money<br> thank you<br> Prof Marc Blockman