MWEB take your customers serious!

I took an LTE contract with MWEB and received the 50G Cell C LTE, never in my life have I experienced such atrocious service and nonchalant approach from the MWEB Tech team. Our internet service stopped working on the 14th December 2019. I have made more than 20 calls to MWEB for help. I also made a trip to the Cell C shop a complete waste of my precious time! They finally delivered a replacement CellC sim card to us on the 2nd January. The issue is still not resolved, the route still asks us to insert a sim card because the sim is not linked to the network. Mind you I'm still required to pay for this "no service" It's a big joke that I'm not finding funny at all! . Its 2020 and there are still companies like MWEB and CELLC who treat customers like trash.... not impressed at all.I want this service cancelled and I'm staying away from MWEB for good.