PM
Peter M

1 reviews | Active since Jul 2011

13 Mar 2018, 14:50

Mweb take 3 months to install fiber service

I ordered a fiber service to my home and was told it would take between 2 to 6 weeks to be installed. 6 weeks later I called Mweb who now inform me they forgot to run a credit check so I must now wait another 6 weeks.

0
Replies (1)
Mweb
Mweb's reply19 Mar 2018, 13:32
Official

Good day Peter

Thank you for taking the time to bring this matter to our attention.

As discussed with our client service representative this matter has been addressed and escalated for you.

The teams dealing with your query will be in contact with you to assist and advise on the way forward.

Kind regards

MWEB Client Services