MWEB Sucks! Pathetic client service.

Horrible service ever. I'm so done with Mweb. Long story short, missed payment in December, was paid in Jan. I phoned to find out why I do not have internet only to find out that I had to phone them to have it activated. Got home, unplugged and plugged the power cable and had wifi for an hour. On Saturday 1 Feb, I phoned again only to find out that my frogfoot account was de-activated. Spoke to an agent who assisted me as a new client. Paid a pro-rata fee and had wifi for a few hours. Sunday was good until today, Monday 3 Feb 2025. Phone technical services, who put me through to sales technical support who put me on hold for 30+minutes because she wanted to check what is going on with my account. Then the line got cut and I had to phone in again, another 45+min of holding just to speak to another agent. The new agent, put me through to sales support team AGAIN... where I was holding for AN HOUR!!!!!. Sales closes at 6pm and guess where I'm sitting now, back to square one because some jack@ss decided to cancel my account though it was paid in January.

And MWEB, change your damn voice prompt. It's irretating that a voice promps comes up every 30 seconds (I've timed it) where it tells me, "please hold, our lines are wringing off the hook". BS!