AR
Anton R

1 reviews | Active since Jun 2018

12 Jun 2018, 21:35

Mweb Sucks for gaming/Streaming

I have a 200mbs upload and 20mbps download and my parents are paying a fortune for the account.I have been throttled down to a 100mbps line for the last 7 months. I am a gamer and a student and i need the 200mbps line speed ....and it drops frequently ..so sometimes it doesn't even hit 100mbps on a good day...can this be fixed or i will cancel my subscription and move to another ISP that isn't junk.

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Replies (1)
Mweb
Mweb's reply28 Jun 2018, 15:16
Official

Good afternoon Anton

Having looked at you account I see that you have not contacted us since this was logged.
If you are still experiencing slow speeds then feel free to contact us on *** or alternatively you can log onto the MWEB site and contact us via the My Queries tab.

Kind regards
MWEB Client Services

Best regards,