Mweb sucks

MWEB IS THE WORST SERVICE PROVIDER. I TOOK OUT A CONTRACT IN NOVEMBER 2019. WAS A MISSION FOR THEM TO INSTALL, FIRSTLY. I THEN GOT A JOB IN KZN IN MARCH 2020 AND HAD TO RELOCATE. I AM STILL PAYING BECAUSE MWEB CAN'T UPGRADE OR DOWNGRADE MY PACKAGE FOR ME. BUT THEY STILL DEDUCTING R399 FROM MY ACCOUNT EVERY MONTH WITH NO ACTIVITY SINCE THE 25TH OF MARCH. I HAVE NOW REQUESTED FOR A SETTLEMENT FIGURE WHICH I WANT TO PAY TODAY. BUT THE BEST PART IS, BECAUSE ITS NOT A CALENDAR MONTH NOTICE, THEY WILL STILL DEDUCT ON THE 1ST OF AUGUST R399. MWEB YOU ARE THE WORST. I WILL NEVER EVER IN MY LIFE DEAL WITH MWEB AGAIN. THE CUSTOMER SERVICE SUCKS, NO ONE AT MWEB CAN ASSIST AND THE CUSTOMER IS NEVER SATISFIED. MWEB, DO WHAT IS BEST FOR YOUR CUSTOMERS. MAKE THEM HAPPY. TRY TO MAKE DEALS WORK FOR THEM. WE ALSO DONT KNOW WHAT THE FUTURE HOLDS FOR US.