MWeb sucks

Words fail me at describing how truly pathetic 💩the IVR at MWeb sales is as well as how truly dismal their processes are. They needed to debit a sum from my bank account ( which had plenty of money in it ). They COULD NOT TELL ME whether the debit order had gone through but re**** on me to tell them. 🤢 How pathetic is this ? And that’s over and above how risky such an approach is for a business. Incompetence through and through. Their IVR is non functional, if one fails to correctly enter one’s account number the first time round, the IVR incorrectly fails to clear it’s buffer and recognizes the 2 one is required to key in to indicate one made an error as the new number keyed in, clearly the work of an *********** programmer, an *********** project manager and an equally *********** ( or lazy ) tester - only tested positive flows not negative ones. No doubt the result of employing people based on quotas rather than merit. I’m unfortunately forced to use MWeb, otherwise I would have dumped MWeb immediately and found another COMPETENT ISP. It seems, MWeb paid for their ISP of the year award rather than earning it. 🤮💩💩💩