MWEB SUCKS!!!!

MWEB has upgraded my router without any assistance and has taken my money from my account. We have been down for 3 weeks have over 7 reference numbers and no body gives a ****. Just as pathetic as Telkom. We have now received the 2nd router and same issues. Our fibre line works just fine. No Manager has called after numerous complaints. I will be reporting you to the TCF & CC (Which your staff do not even know what this means) - No wonder we cannot get service