BL
Brogan L
1 reviews | Active since Sept 2026
14 Sept 2026, 11:38
MWEB SUCKS
Worst service EVER! They leave you on hold for hours and then end the call without even acknowledging you. Very unhelpful and unprofessional.
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
14 Sept 2026, 12:10Hi Brogan,
We understand how frustrating and disappointing this experience must have been, especially after spending hours on hold only for the call to end without you receiving the assistance you needed. We recognise that being left without support and unable to reach an agent can understandably leave you feeling let down.We’d like the opportunity to assist with the issue that led you to contact us. Please send us a private message with your account details and a brief description of what you need help with, and we’ll assist with the appropriate next steps.Kind regards,
The Mweb Team
We understand how frustrating and disappointing this experience must have been, especially after spending hours on hold only for the call to end without you receiving the assistance you needed. We recognise that being left without support and unable to reach an agent can understandably leave you feeling let down.We’d like the opportunity to assist with the issue that led you to contact us. Please send us a private message with your account details and a brief description of what you need help with, and we’ll assist with the appropriate next steps.Kind regards,
The Mweb Team
Mweb's reply14 Sept 2026, 12:10
Official
Hi Brogan,
We understand how frustrating and disappointing this experience must have been, especially after spending hours on hold only for the call to end without you receiving the assistance you needed. We recognise that being left without support and unable to reach an agent can understandably leave you feeling let down.We’d like the opportunity to assist with the issue that led you to contact us. Please send us a private message with your account details and a brief description of what you need help with, and we’ll assist with the appropriate next steps.Kind regards,
The Mweb Team
We understand how frustrating and disappointing this experience must have been, especially after spending hours on hold only for the call to end without you receiving the assistance you needed. We recognise that being left without support and unable to reach an agent can understandably leave you feeling let down.We’d like the opportunity to assist with the issue that led you to contact us. Please send us a private message with your account details and a brief description of what you need help with, and we’ll assist with the appropriate next steps.Kind regards,
The Mweb Team
BL
Brogan L's updateReviewer Update
16 Sept 2026, 08:57I am still so unhappy with your service.
It’s been days and I am still waiting to be reconnected online. I have different agents contacting saying they will help and get it sorted but it doesn’t. It an extreme disservice. Please I urgently need to be reconnected but nobody seems to wanting to try help me. They say yes to helping and then I get another agent reassigned. Can one person please help me.
It’s been days and I am still waiting to be reconnected online. I have different agents contacting saying they will help and get it sorted but it doesn’t. It an extreme disservice. Please I urgently need to be reconnected but nobody seems to wanting to try help me. They say yes to helping and then I get another agent reassigned. Can one person please help me.
BL
Brogan L's update16 Sept 2026, 08:57
Reviewer Update
I am still so unhappy with your service.
It’s been days and I am still waiting to be reconnected online. I have different agents contacting saying they will help and get it sorted but it doesn’t. It an extreme disservice. Please I urgently need to be reconnected but nobody seems to wanting to try help me. They say yes to helping and then I get another agent reassigned. Can one person please help me.
It’s been days and I am still waiting to be reconnected online. I have different agents contacting saying they will help and get it sorted but it doesn’t. It an extreme disservice. Please I urgently need to be reconnected but nobody seems to wanting to try help me. They say yes to helping and then I get another agent reassigned. Can one person please help me.
Mweb's replyOfficial
18 Sept 2026, 10:44Hello Brogan
We’re following up on your review as recent technical difficulties on HelloPeter affected our ability to respond to all reviews and comments received over the past 24–48 hours.
We appreciate your patience and recognise that a delayed response can be frustrating when you’re looking for assistance. If you still require help with anything raised in your review, please send us a private message. Our team will gladly review the details and assist as soon as possible.
Kind regards,
The Mweb Team
We’re following up on your review as recent technical difficulties on HelloPeter affected our ability to respond to all reviews and comments received over the past 24–48 hours.
We appreciate your patience and recognise that a delayed response can be frustrating when you’re looking for assistance. If you still require help with anything raised in your review, please send us a private message. Our team will gladly review the details and assist as soon as possible.
Kind regards,
The Mweb Team
Mweb's reply18 Sept 2026, 10:44
Official
Hello Brogan
We’re following up on your review as recent technical difficulties on HelloPeter affected our ability to respond to all reviews and comments received over the past 24–48 hours.
We appreciate your patience and recognise that a delayed response can be frustrating when you’re looking for assistance. If you still require help with anything raised in your review, please send us a private message. Our team will gladly review the details and assist as soon as possible.
Kind regards,
The Mweb Team
We’re following up on your review as recent technical difficulties on HelloPeter affected our ability to respond to all reviews and comments received over the past 24–48 hours.
We appreciate your patience and recognise that a delayed response can be frustrating when you’re looking for assistance. If you still require help with anything raised in your review, please send us a private message. Our team will gladly review the details and assist as soon as possible.
Kind regards,
The Mweb Team