Mweb Sucks.....

Its been 3 months now and i have a problem with mweb as the line drops throughout the day. After calling mweb every 2 days and explaining my situation i speak to different people all the tine with all of them giving me a different story which still did not help me at all. Finally i get told that a technician specialist will call me and sort the problem out that call came after a month, he could not assist me at all telling me he does not know why tge line drops so frequently, sorry how must i know if u are a specialist in ur job is what i did tell him. He then said that mweb needs to escalate this problem to telkom and they will send out their technician to sort the problem out. After a 3 week wait a lady calls me on the 10th August 2020 telling me the technician will be at my home on the 15 August 2020 at 9am.so i asked her if its not possible for him to come through on a weekday as i will be home, she says he is very busy and that is his only available time and day he has so i agreed to it. As soon as the day came it past 9 am, then passed 10am and going towards midday and still no one comes i called the lady back and asked her and she rudely says to me i will call you back and the call never comes from her. What kind of a service provider is this. I dnt know who the hell she is but i am contacting her for this as she says shes with telkom. Patethic service from Mweb. I pay alot every month and its for no reason as my data is not being used. I cant use my smart phones, smart televisions or laptops. I called the lady back today at 10am she yells at me saying shes not at her office she will be in at 12,i wonder their working hours. I then called mweb again and spoke to a man who says he has to send a message to telkom to make another appointment to come to me. Ok so i waited and then the lady calls me at 1pm stating a tecnician will come to me on 18 Aigust 2020 at 12.i said ok no problem. Now i receive a message from mweb stating a technician will come to me on 22 August 2020. There is a big communication problem between Mweb and Telkom and i am caught in the centre as its my account and i am the one that is losing out on all my data and i am paying for something i cant use. I am so disgusted leave alone disappointed with Mweb. I am getting no help at all from them. I wish a higher authority will contact me and help me.