MWEB SUCKS

4 months ago I purchased a VOIP phone for my boss at his home business, as Telkom is cancelling all lines soon. To date we have not had anyone helping us with getting connected, even though we pay R69 a month, month after month. We, as old folk, are required to do the connection ourselves via the internet and OTP numbers to our phone. I can't navigate this. I'm not 21 anymore. They won't help me. My boss is 82 and also is frustrated. I've tried. This new technology is too much for us to navigate. They don't send anyone to help. It's a fabulous money-making business where they don't even have technicians to come out to assist. I want my R1,650.00 back again for the useless VOIP phone I purchased, gathering dust on my desk.