Mweb Sucks
<p>I cancelled my mweb account in May they where supposed to release my ADSL line back to telkom on yhe 1st of June so that my new ISP could take it from telkom but thanks to them taking there sweet time now I have to pay my new ISP double because my line could only be taken last week so what do i do now. I feel mweb should be liable for the extra charge.</p>
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Mweb's replyOfficial
27 Jun 2016, 08:41Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply27 Jun 2016, 08:41
Official
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
's updateReviewer Update
01 Jul 2016, 08:16Thank you for the reply
But its been more than a week and I would like to know what has been done so far
Thanks
Petrus
's update01 Jul 2016, 08:16
Reviewer Update
Thank you for the reply
But its been more than a week and I would like to know what has been done so far
Thanks
Petrus