PS
Peter S

1 reviews | Active since Jul 2020

23 Apr 2026, 17:22

Mweb subtract money from Church

Mweb is still subtracting money from our St Andrews church account after we stopped service for more than 2 years. don't reply on e-mails. Account ***3

0
Replies (1)
Mweb
Mweb's reply24 Apr 2026, 08:19
Official
Hi Peter, we can see how serious this is, being billed for over two years after cancelling, along with no response to your emails, is not acceptable, especially for a church account. We’ve escalated this to our Retentions Team to urgently investigate the billing, confirm the cancellation, and stop any further debits if still active. They’ll also review the charges app**** since cancellation and address this accordingly. We’re taking full ownership of this and will ensure you receive clear feedback and resolution on this matter. Kind regards,
 The Mweb Team